VITA University Boston-Lectures (Day 1)
VITA/Vident is here for you with education to benefit your business and your skills as a technician. Come join us for this full day program that cannot be missed! We are proud to present world-class educators to teach our courses with a passion and commitment to lifelong learning. The speakers will cover a range of topics, including: customer retention and improving efficiency in your lab and how digital technology can help.
DAY 1 – Lectures (8am to 5pm)
Thriving in Challenging Times: Driving Customer Equity – A Strategy for Growth
Today’s economy is indeed a challenge but many labs are not only surviving but thriving. Although dental laboratories come in all shapes, sizes, and types, the keys to success are the same. A thriving dental laboratory business today requires managers to be actively and aggressively engaged in their business. Working ‘on’ not just ‘in’ the laboratory, we will discuss specific things lab managers need do to help their dental lab business thrive and empower their team: monitoring key business Indicators, understanding your product costs, pricing for profit and importance of productivity. We will review the cases of actual dental labs (names removed to protect their identity), some of whom are thriving and some of whom are failing so you can learn from their example. You will come away with some solid ideas that you can use to make your lab thrive.
Chuck Yenkner
Chuck is a veteran of more than 30 years in the dental industry. He is the founder and president of Business Development Associates, a firm dedicated to helping dental companies grow sales and profits. His clients have included DTI Dental Technologies,Inc., Whip Mix Corp., Dedeco, the Identalloy Council, Argen Corporation and numerous laboratories.
Quality Dental Laboratory Systems and the Principles of Lean
Reduction of non-conforming products. Increase customer satisfaction. Traceability of patient contact materials, shortened cycle times. Identification and elimination of waste. Empowerment of employees and management in continuous process improvement. Sounds great, right? Join SafeLink Consulting’s President, Mary Borg, in this informative session illustrating how you can make all of the above happen in your lab. Through proper design of your Quality System including the principles of lean, you too can generate improved efficiency and savings in your lab. Mary will introduce you to one of the lean tools, 6S (Sort, Set in Order, Shine, Standardize, Sustain and Safety), which will take you on your way to elimination of waste and greater process improvement
regardless of your lab’s size.
Mary Borg
Mary is president and co-founder of SafeLink, Inc., a nationally recognized health and safety consulting firm. Since 1991, she has participated as a presenter and on-site instructor to dentists, dental hygienists, dental assistants and dental laboratory technicians throughout the U.S. Mary’s prior experience included facilities management, human resources, risk management, crisis and disaster recovery, and health and safety.
Featuring special guest speakers:
Direct Digital Communication between CEREC Dentists and inLab Laboratories
CEREC Connect digitally connects CEREC offices and inLab laboratories from across the nation via a dedicated web-based portal that’s open for busines 24/7. In addition to being the world’s largest digital dental network, CEREC Connect is also the world’s first complete online dental communication platform. You will learn how
this digital impression system allows for immediate collaboration between dental offices and laboratories, ensuring ideal restorative results and a perfect fit every time.
The Business Case for CAD/CAM Dentistry
NobelProcera is a process that optimizes the outcomes of dental restorations over both natural teeth and implants as well as across many materials and restorative choices. All technology requires an investment. Learn how to maximize your return on this investment by increasing your laboratory’s throughput and consistency. CAD/CAM technology not only allows you to expand the products that you offer your current clients, but to become an outsourcing partner for other laboratories.
The Power of Integration: Digital Solutions for Labs and Dentists
This lecture provides an insight into all-ceramic restorations as well as providing an overview of how digitally integrated solutions provide benefits for the lab and dentist. Gain insight into testing that shows how zirconia provides outstanding performance in esthetics, strength and fit and learn about new digital veneering systems that offer a highly esthetic restoration.
